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Frequently Asked Questions

Please click on a question you may have about NutriHerb below to find out more:


General

  • About us?

  • Where is NutriHerb based?

  • What is NutriHerb culture value?


All about Sales

  • What is MOQ (Minimum order quantity) order with NutriHerb?

  • How can I pay for my orders to NutriHerb?

  • How can we get free samples for lab test from NutriHerb?



All about Quality Control System

  • What is the NutriHerb products quality control system?

  • Any other products quality management system certifications for NutriHerb?

  • What QC equipments do NutriHerb lab has?

  • What third party inspection do NutriHerb work with?



All about Logistic 

  • How about the transportation? What are your usual shipping ports?

  • How long is the delivery time?

  • How is the packing?



About us?

Nanjing NutriHerb BioTech Co.,Ltd is a cGMP, ISO series, Kosher and Halal certified company, dedicated to the identification, development and manufacturing of botanical extracts and its derivatives. With strong R&D capabilities and advanced production technology, Nanjing NutriHerb BioTech Co.,Ltd continues to make innovations with herbal extracts that service the Pharmaceutical, Nutraceutical and Cosmetic industries.


Where is NutriHerb based?

Our main office is located in Nanjing on the Southeast of China,with Administration center, Lab center, warehouse center, logistical center and Pilot plant. It is easily accessible by air via either Beijing or Shanghai Airport&Seaport.


What is NutriHerb culture value?

We believe Integrity and Commitment are the footing stones for the success, Passion and Innovation are key points, focus on team-based, our purpose is to understand and fulfill the requests of our customers as a value added plant extracts provider.We aim to produce exquisite plant extracts, making contributions to the modernization and internalization of Traditional Chinese Medicine (TCM) and the causes of human health. Thus, here are NutriHerb culture value pyramid.


What is MOQ (Minimum order quantity) order with NutriHerb?

Shipping by Courier:MOQ is 1mg per shipment.

Shipping by Air: MOQ is 25kg per shipment.

Shipping by Sea: MOQ is 25kg per shipment.

(It depends on what products , please contact us for details).


How can I pay for my orders to NutriHerb?

We accept payment by T/T (bank wire), L/C. We also accept Western Union or PayPal for small amount payment.


How can we get free samples for lab test from NutriHerb?

NutriHerb is willing to provide clients with 5g-20g free samples for lab testing, along with the original COA from NutriHerb Lab. Please contact us for your any concerns.


What is the NutriHerb products quality control system?

According to the ISO management system, every batch goods must be tested during the produce process and before delivery by NutriHerb QC team to be sure of the product potency, purity and other required data. Moreover, during the whole process, NutriHerb QA team monitor strictly in terms of production technology and process with specifical records.


Any other products quality management system certifications for NutriHerb?

NutriHerb’s Products Certificated by ISO,Kosher,HALAL,QS and etc.


What QC equipments do NutriHerb lab has?

NutriHerb lab is around 500 square meter, with HPLC, UV, GS, Microbiological detection equipments etc, 9 full-time QC analyst staff working here.

Moreover, NutriHerb lab has equipments to ensure us to do the experiments according to our customer’s requirements, trying to give them application solutions, such as plant extracts application innovation in washing-liquid, shampoo and soap etc.


What third party inspection do NutriHerb work with?

NutriHerb QC team also work with the third party inspection, such as SGS, China Inspection Bureau, China National Plant Resource Function Engineering Center, etc.


How about the transportation? What are your usual shipping ports?

International Courier services and Freight Forwarding Services both are available.

By Sea Shipment: Tianjin, Shanghai,Ningbo,Shenzhen.

By Air shipment: Beijing,Shanghai,Shenzhen.


How long is the delivery time?

Shipping time by vessel: 2 to 4 weeks according to different destination ports.

Shipping time by air: 2 to 6 working days.


How is the packing?

Sample packing: Double plastic bags inside, aluminum foil bag outside,

Bulk packing one: double plastic bags inside, paper drums outside, 20kgs-25kg/drum.

Bulk packing two: 1kg-5kgs plastic bags inside with aluminum foil bag outside.Packing in paper drums, 20kgs-25kgs/drum.

Nanjing NutriHerb BioTech Co.,Ltd